Case Study Questions Essay

1. What be the inputs, process, and outputs of UPSs package tracking system?2. What technologies are used by UPS? How are these technologies related to UPSs business strategy?3. What strategic business objectives do UPSs reading systems address?4. What would happen if UPSs information systems were not avail able?Answer1. A. Inputs* Package Information* Customer Information* polish* Current Location of the parcelsB. Process* The data are transmitted to a central computer and stored for retrieval. Data are also organized so that they can be tracked by customer.C. Output* Smart Labels* Signatures of recipient role* Proof of delivery* Receipts2. Technologies used by UPS* DIAD (Delivery Information science Device)* Barcode scanning systems* Smart Labels* Wired and Wireless Communication Network (GPRS, CDMA)* backcloth and Central StorageBest Services and Lowest RatesBecause of the patterned advance integration of UPSs applied science. It can provide services cheaper and more effic iently. That technology solves problems like logistics and supply chain administerment, freight forwarding, customs brokerage, mail services. 3. strategical Business Objectives of UPSs information systems address* Operational ExcellenceUPS manage to cut down costs and save M 28 Miles by their truck using advanced technology.* New Products, Services and Business ModelsThe information systems of UPS created new appearance on how to offer delivery service. It has transformed the way the company gathers information, creating routes etc.* Competitive AdvantageUPS had already its operational honesty and New Products, Services and Business Models which means the UPS already gain a competitive advantage. Having this kind of technologies that they use like DIAD made them do things break-dance than their competitors.4. If UPSs Information Systems were not available* Operational costs could be higher.* Millions of gallons of fuel could be burnt.* Millions of miles could be driven.* UPSs w ould not be able to track their parcels and deliver them efficiently if these systems were not available.MIS in Action